Test kits, chlorine and balancers on the shelves of a Billabong Pool Service & Supply shop on the Sunshine Coast

Pool Cleaning Services Sunshine Coast

Sunshine Coast Region · Noosa Shire, QLD

Every visit ends with the readings written down

Scheduled pool cleaning for homes, holiday lets and body corporates across the coast, from the Caloundra, Maroochydore and Noosa teams, with the water tested and dosed every visit

Billabong's cleaning rounds run from the same three addresses as its shops: 134 Bulcock Street in Caloundra, 7 Kayleigh Drive in Buderim for the Maroochydore side of the coast, and 20 Rene Street in Noosaville. A visit covers the water, the surfaces, the baskets and filter, a check of the equipment for salt attack, and a written report of the readings and doses left with you or emailed afterwards. This page is the front door to that work across the coast, and to the suburb pages beneath it.

Book a clean Call 07 5443 2111
Landing pages

A clean pool is the visible result of an invisible number. Chlorine, pH, alkalinity, stabiliser, calcium hardness and salt each sit in a range, and a pool that looks fine on Friday and green on Monday did not change its appearance first; it changed its readings. So the service is built around the reading rather than the look: the water is tested at every visit, dosed to what the test says, and the readings and doses are written down, so the next visit starts from a number and not from a guess.

The coast makes the readings move quickly. Mean daily maximums at Sunshine Coast Airport sit between 21.2 °C in July and 29.1 °C in January, so free chlorine is stripped by UV in every month and fastest through summer. The airport averages 1,492.6 mm of rain, 710 mm of it between December and March, which dilutes a pool and washes in debris in a few big falls. Close to the beach, salt air corrodes pumps, cells, lights and handrails, and salt and sunscreen leave a band at the waterline. And the region is overwhelmingly a place of backyard pools, 73.1% separate houses across the Sunshine Coast Region and 79.5% in Noosa Shire at the 2021 Census, with 18.0% of Noosa Shire's private dwellings unoccupied on Census night: pools that are used hard for a fortnight and then left for a month.

Local knowledge

Why it matters here

The visit is the same everywhere: water balance, surface and floor, baskets and filter, a corrosion check, a written report. What changes from suburb to suburb is what the pool throws at it, and the six Caloundra pages beneath this one each start from that. Kings Beach is written for pools two streets from the surf that need a different routine. Caloundra West for established gardens and busy pools. Baringa for the most established of the new suburbs, with its shared and community pools. Nirimba for small pools that are not easier pools. Meridan Plains for open blocks, bigger pools and more exposure. Gagalba for a suburb still under construction.

On the Maroochydore side twelve suburb pages cover the middle of the coast from the Buderim address, and the Noosa page covers the shire from Rene Street. All of them are below, grouped by the address the technician comes from.

From the Caloundra address

134 Bulcock Street, Caloundra · 07 5438 1588

From the Maroochydore address

7 Kayleigh Drive, Buderim · 07 5443 2111

From the Noosa address

20 Rene Street, Noosaville · 07 5449 7855

What owners bring us

Common local challenges

The challenge

Sanitiser that summer strips

Why it happens

UV breaks down free chlorine, and with daily maximums climbing from 25.8 °C in October to 29.1 °C in January the dose that held the pool in winter is gone by the afternoon. Stabiliser protects it, and stabiliser is the reading home kits get least reliably.

Why it matters

The pool goes green in days, not weeks, and the recovery costs more than the season's scheduled dosing would have.

How we help

Chlorine and stabiliser are read and dosed at every visit, with the visit frequency stepped up as the water warms rather than after the pool has turned.

The challenge

A storm, then a cloudy pool by Monday

Why it happens

Almost half the year's rain, 710 mm of the 1,492.6 mm annual mean, falls December to March, much of it in storms that dilute the water, drop alkalinity and pH and wash leaves and grit into the pool.

Why it matters

Sanitiser is spent on the debris, the filter loads, and the pool that was on schedule is a recovery job if nobody comes.

How we help

After a big fall the round is re-ordered around the storm: debris out, baskets emptied, filter pressure read, the water re-tested and balanced in the right order.

The challenge

The band at the waterline

Why it happens

Salt air and sunscreen leave a line on the tiles at the water's surface, heaviest on pools near the beach and on holiday-let pools with a high turnover of swimmers.

Why it matters

Left alone it sets, and the pool looks neglected even when the water is right.

How we help

Waterline tiles are brushed at every visit, and the floor is vacuumed for the sand that comes back on towels and feet.

The challenge

Wear that nobody hears

Why it happens

Salt air attacks pump terminals, chlorinator cells, lights and handrails; skimmer and pump baskets fill; filter pressure climbs. None of it is audible from the house.

Why it matters

A pump that fails or a cell that stops making chlorine is found weeks later, usually as a green pool in the first hot week.

How we help

Every visit checks pump, filter, valves, salt cell, heater, lights and handrails for salt attack, empties the baskets and reads the filter pressure, and the report flags anything that needs the repair team.

The challenge

Pools nobody is home for

Why it happens

18.0% of Noosa Shire's private dwellings and 9.3% of the Sunshine Coast Region's were unoccupied on Census night: holiday homes, short-stay lets and body-corporate pools looked after from a distance.

Why it matters

The owner is not on site when the water changes, and whoever arrives next is the person who finds it.

How we help

A scheduled round that does not depend on anyone being home, and a written report after each visit, with testing records and reporting a committee or manager can act on for shared pools.

The challenge

Winter that never quite stops the pool

Why it happens

July's mean maximum is still 21.2 °C. Owners suspend the service from June because nobody is swimming and the water looks fine.

Why it matters

Organic matter builds with no sanitiser and no circulation, and the first warm week in September turns it. A spring recovery is the most expensive visit in the calendar.

How we help

A reduced winter schedule rather than none, with the pump hours and a low chlorine residual kept up, so spring starts from a clean pool.

What we do

Services and stock

Scheduled pool cleaning

A regular round built around your pool's use and the season: water balance, surface and floor, baskets and filter, a corrosion check, and a written report after each visit.

Frequency steps up as the water warms and down through winter, never to nothing.

Pool maintenance plans

Water testing and balancing

pH, chlorine, alkalinity, stabiliser, calcium hardness and salt, read at every visit and dosed to the reading, or tested at the counter from a sample you bring in.

The client's own advice is to test at least twice a week in peak swimming season; the round covers the visits and the counter covers the days between.

Water testing at the shop

One-off cleans and green-pool recovery

For a pool that has turned, been left over winter or changed hands: debris out, filter and baskets, then the water brought back in the right order.

A recovery is the most expensive visit in the calendar; the scheduled round exists to avoid it.

Ask about a recovery

Holiday-let, strata and body-corporate pools

Rounds for pools looked after from a distance, with testing records and reporting a committee or manager can act on.

Written for the northern end especially, where 18.0% of Noosa Shire's dwellings were unoccupied on Census night.

Strata pool servicing

Equipment checks and repairs

Pump, filter, valves, salt cell, heater, lights and handrails checked for salt attack on every visit; anything flagged goes to the repair team at the same address.

The repair hub covers the six fault families the coast produces, suburb by suburb.

Pool repairs

Robotic pool cleaners

Dolphin robotic cleaners for the days between visits, sold and serviced at all three counters.

For a pool nobody is home for, a cleaner on a schedule does the floor between rounds.

See the Dolphin range
Who does the work

Credentials and cover

Billabong Pool Service & Supply is family owned and publishes ABN 63 010 047 239 and QBCC Licence No. 69021 in the footer of every page on this site. The cleaning rounds, the repair team and the three shops work from the same addresses, so a fault flagged on a visit is booked with the same people and the chemicals dosed are the ones on the shelf behind the counter. Billabong does not issue pool safety certificates and does not perform pool safety inspections; that is a licensed pool safety inspector's work.

Pricing

What we list

Where to find us

Three shopfronts on the Sunshine Coast

Good to know

Frequently asked questions

How often should a pool on the coast be serviced?

More often as the water warms. Billabong's own advice is to test the water at least twice a week in peak swimming season; a scheduled round covers the visits and a sample brought to the counter covers the days between. Through winter the round steps down, never to nothing.

What does a visit include?

Water balance (pH, chlorine, alkalinity, stabiliser, calcium hardness and salt, dosed to the reading), the surface skimmed and the floor vacuumed, the waterline tiles brushed, skimmer and pump baskets emptied, the filter checked and backwashed if needed, the equipment checked for salt attack, and a written report of the readings, doses and anything flagged.

Do I need to be home?

No. The round is built for pools nobody is home for, and the report is left with you or emailed after each visit.

What happens after a big storm?

The round is re-ordered around it: debris out, baskets emptied, filter pressure read, then the water re-tested and balanced before anything else is added. A pool on a schedule is a visit; a pool that is not is a recovery.

Do you look after holiday lets and body-corporate pools?

Yes. Shared and short-stay pools get the same visit plus testing records and reporting a committee or manager can act on. The Baringa page above is written around a suburb with community pools, and the strata servicing page has the detail.

Is a saltwater pool serviced differently from a chlorine pool?

The chemistry is the same job. A chlorine pool takes its sanitiser as a direct dose; a saltwater pool makes it in a chlorinator cell from the salt in the water. Both need the same balancing, and the salt pool adds a cell check to the visit.

Which address serves my suburb?

Caloundra and its suburbs from 134 Bulcock Street on 07 5438 1588, the Maroochydore side from 7 Kayleigh Drive, Buderim on 07 5443 2111, and Noosa Shire from 20 Rene Street, Noosaville on 07 5449 7855. The suburb pages linked above say which is which.

Next step

Book a scheduled clean through the nearest address, or bring a water sample to the counter first. Caloundra is on 07 5438 1588, the Maroochydore team at Kayleigh Drive, Buderim on 07 5443 2111, and Noosa on 07 5449 7855. All three trade Monday to Friday 8:00am to 4:30pm and Saturday 8:00am to 12:00pm.

Book a clean (07) 5438 1588
Keep exploring

More from this area

Parent page
Nearby areas
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Resources
References

Sources

Bureau of Meteorology — climate statistics, Sunshine Coast Airport (station 040861)Mean maximum 29.1 °C January, 25.8 °C October and 21.2 °C July; mean annual rainfall 1,492.6 mm with 710 mm December to March (sum of the four monthly means)
ABS 2021 Census QuickStats — Sunshine Coast (Qld) LGA3672073.1% of occupied private dwellings separate houses; 9.3% of private dwellings unoccupied on Census night
ABS 2021 Census QuickStats — Noosa (Qld) LGA3574079.5% of occupied private dwellings separate houses; 18.0% of private dwellings unoccupied on Census night
Billabong Pool Service & Supply — site footerABN 63 010 047 239; QBCC Licence No. 69021; the three addresses, phones and trading hours
Billabong Pool Service & Supply — Pool Cleaning in Kings BeachWhat a service visit covers, in the client's own approved copy: water balance (pH, chlorine, alkalinity, stabiliser, calcium hardness, salt), surface and floor, waterline tiles, baskets and filter, corrosion check of pump, filter, valves, salt cell, heater, lights and handrails, and a written report of readings, doses and anything flagged, left with you or emailed after each visit
Billabong Pool Service & Supply — Your Trusted Swimming Pool Store in CaloundraThe client's own advice to test pool water at least twice a week, especially in peak swimming season; chlorine pools take direct chemical additions while saltwater pools make chlorine in a salt chlorine generator, and both need regular maintenance
Billabong Pool Service & Supply — Pool Cleaning in BaringaShared and community pools: consistent testing records, prompt storm response, and reporting a committee or manager can act on (client-approved copy)